Lx2 Creationz

When Crafty Meets Cool!

Crafty Meets Cool

Snag some of the dopest shirts to hit the market. Whatever event you need a shirt for, we got you covered!

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OUR PROMISE TO. YOU

  • 100% Satisfaction

    We pride ourselves on bringing your designs to life. Whether its a custom item or an item already in stock we will always provide the best customer service

  • Fast Shipment

    Whether it s a local delivery or we are shipping your items to you, receive within 7 business days after shipment.

  • Hassle Free Returns

    if for whatever reason you aren't happy with your order, please give us a chance to make it right. Use the contact form below to reach out to us!
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LET US UPGRADE YOU

WE HAVE SOME OF THE MOST UNIQUE DESIGNS TO HIT THE MARKET. NO MATTER WHAT TYPE EVENT YOU NEED A SHIRT FOR WE GOT YOU COVERED.

HELP DESK

Returns

Return Eligibility Requirements:

ALMOST all items are eligible for a return, please see below for exceptions & rules:

  • Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
  • Original tags (if applicable) must be attached & intact.
  • If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
DISCOUNTED/ SALE ITEMS ARE FINAL SALE.

 

Items can be returned within 5 days from the date your items are delivered or picked up. Items must be in *original condition within 5 days to receive an exchange or store credit.

If an ineligible item(s) is returned to us you will be contacted via email on order to inform you and arrangements have to be made BY YOU to have the item returned, 

All returns have to be approved for they can be returned back to us. We reserve the right to approve your return. 

  • Final sale items are not eligible for return under any circumstance.
  • Items postmarked after 7 days from the delivery date are subject to a restocking fee as long as these items are otherwise able to be resold (not worn, damaged, stained, etc). This restocking fee is equal to 10% of the original purchase price or $3/item whichever is greater.
  • Returns that are postmarked after 7 days of delivery date in which the customer does not wish to have a restocking fee withheld can be shipped back to the customer at their own expense.

Shipping

SHIPPING POLICY

  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
  • If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
  • We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
  • We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.
Domestic Shipping Information
  • Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
    • Free standard shipping with estimated delivery within 6 business days.
      • Orders under $75 that ship free will do so under the most economical shipping method, which can include but is not limited to services available through DHL, USPS, or FedEx.
    • Paid Ground shipping with estimated delivery within 4 business days.
    • Paid 2 Day Express shipping with estimated delivery within 2 business days.
    • Paid 1 Day Express shipping with estimated delivery within 1 business day.
  • Paid shipping costs are calculated at checkout and are based on the weight of your package.
  • Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.
  • Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
  • If your Express order is placed after 3pm EST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.
International Shipping Information
  • All international packages are shipped via UPS and the various options available are presented at checkout. Rates are based on destination and package weight.
  • Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.
  • International orders are subject to duties/customs fees at the time of checkout. We collect these fees at checkout and remit them to the appropriate country/government as applicable.
  • Select the items you would like to return, and select if you’d like a refund or store credit.
    • Orders refused at delivery and returned to us are subject to having return shipping costs withheld from any refunds issued once the package has been returned to us.

Refunds

Refund policy

We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lx2creationz@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lx2creationz@gmail.com.

ALL CUSTOM ITEMS ARE NON REFUNDABLE. NO EXCEPTIONS 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.